Shipping & return
Deliveries are only possible to delivery addresses in Germany, Austria, Switzerland, Liechtenstein, Luxembourg & the Netherlands.
Delivery:
Foodkuren Germany: Monday - Thursday
Food cures Austria, Netherlands, Luxembourg: Monday - Wednesday
Food cures Switzerland & Liechtenstein: Monday, Tuesday & Thursday
Juice cures & individual Germany: Monday - Friday
Juice cures & individual Austria, Netherlands, Luxembourg: Monday - Thursday
Juice cures & individual Switzerland & Lichtenstein: Tuesday & Thursday
Tip:
Our team always endeavors to process all orders promptly and to adhere to the specified shipping time. We ask for your understanding should there be delays in individual deliveries.
Please note that we cannot influence the delivery of parcels. If there is a delay of more than 5 working days, please contact our Happy Service Team and we will find a solution together.
Standard shipping Germany:
Deliveries within Germany cost €4.95 incl. VAT. The delivery time is usually 2 working days. Standard shipping for skyr and ready meals within Germany costs 9,95€ incl. VAT.
Express shipping Germany:
Express deliveries within Germany cost €9.95 incl. VAT (order by 12 noon). The delivery time is usually 1 working day.
*Express delivery Germany: DPD delivery on Saturday not possible.
Free shipping Germany:
Orders from a value of 100€ are free of shipping costs within Germany (ready meals, Skyr-Drinks & food cleanse excluded). The delivery time is usually 2 working days.
Orders of ready meals, Skyr-Drinks & food cleanse from a value of 100€ are free of shipping costs. A dry ice surcharge of €3.50 will be charged.
Standard shipping Austria:
Deliveries to Austria cost €7.95 incl. VAT. The delivery time is usually 3 working days.
Deliveries to Austria of the ready mealsSkyr-Drinks & food cleanse cost €9.95 incl. VAT. The delivery time is usually 3 working days.
Free shipping Austria:
Orders over a value of 120€ are free of shipping costs within Austria (Ready meals, Skyr-Drinks & food cleanse excluded). The delivery time is usually 3 working days.
Orders from ready meals, Skyr-Drinks & food cleanse from a value of 200€ are free of shipping costs. A dry ice surcharge of €3.50 will be charged.
Standard shipping Switzerland:
Deliveries to Switzerland cost 19,95CHF incl. VAT. & customs duties. The delivery time is usually 3 working days.
Free shipping Switzerland:
Orders from a value of 210CHF are free of shipping costs within Switzerland (Ready mealsSkyr drinks & food cleanse excluded). The delivery time is usually 3 working days.
Orders from ready meals, Skyr-Drinks & food cleanse from a value of 210CHF are free of shipping costs. A dry ice surcharge of 3.50CHF will be charged.
Standard shipping Netherlands:
Deliveries to the Netherlands cost €7.95 incl. VAT. The delivery time is usually 3 working days.
Deliveries to the Netherlands ready mealsskyr drinks & food cleanse cost €9.95 incl. VAT. The delivery time is usually 3 working days.
Free shipping Netherlands:
Orders over a value of 120€ are free of shipping costs to the Netherlands (Ready meals, Skyr-Drinks & food cleanse excluded). The delivery time is usually 3 working days.
Orders from ready meals, Skyr-Drinks & food cleanse from a value of 200€ are free of shipping costs. A dry ice surcharge of €3.50 will be charged.
Standard shipping Luxembourg:
Deliveries to Luxembourg cost 9,95€ incl. VAT. & customs duties. The delivery time is usually 3 working days.
Free shipping Luxembourg:
Orders over a value of 200€ are free of shipping costs to Luxembourg (Ready meals, Skyr-Drinks & food cleanse excluded). The delivery time is usually 3 working days.
Orders from ready meals, Skyr-Drinks & food cleanse from a value of 200€ are free of shipping costs. A dry ice surcharge of €3.50 will be charged.
Cancellation:
All our orders are forwarded very quickly to our shipping team. If you wish to cancel your order, this must be done within the first 15 minutes, otherwise the order process may already be too advanced. Please send us a message to order@livefresh.en or use our contact form with the subject "Cancellation".